Protection One is committed to maintaining the privacy of the personal information you share with us over the ProtectionOne.com website. We will need certain information to open an account, process orders and payments, begin monitoring services, deliver orders and to better communicate with you.

To order goods or services from us or to open a Protection One account, you must first schedule an appointment with one of our security consultants. In order to enable certain payment options, such as Auto Pay and On-Line Bill Payment, we require your name, address, e-mail address and certain credit card and banking information. We keep this personal on-line information confidential and use it only for the purposes of opening accounts, fulfilling orders, delivering orders, obtaining and collecting payment from and offering to you additional Protection One products and services.

In addition to personal on-line information, we may from time-to-time collect over our website certain other non-personal information about you for statistical purposes. This type of information includes demographic information to help us serve our customers better, by allowing us to identify product trends, services, service times, and other information that has traditionally been gathered by companies in our industry for years.

We use your personal on-line information that we collect over our website solely to service your account and offer you additional products and services. We do not sell, lease or otherwise make available your personal on-line information to anyone not affiliated with Protection One, except to our subcontractors in order to service your account, and except in connection with a sale of or to collect on your account.

We use such non-personal information for the purpose of better managing our business, and we may make such information, in statistical format only, available to others.

We will safeguard any information you share with us over our website by:


• Restricting access to personal on-line information to those employees and other persons who need to know that information to provide necessary services or in connection with sale or collection activities.
• Requiring that all employees and subcontractors maintain the confidentiality of your personal on-line information.
• Maintaining physical, electronic, and procedural safeguards to protect your personal on-line information.
• Providing prospective and former customers with the same protections as current customers regarding the use and privacy of personal on-line information.

Our affiliates are the family of companies controlled by Protection One Alarm Monitoring, Inc., including companies that may become affiliates in the future as well as those listed below. We may share with our affiliates and others with whom we may jointly market our products, information about our transactions and experiences with you such as service history, payment history, name, address, and telephone number, and other information permitted by law. Sharing your information with our affiliates may benefit you since it can make it easier when you apply for accounts or services from these companies, and can help you receive timely notice about products, services or other special offers from our affiliates that may be of interest to you.

PROTECTION ONE AFFILIATED COMPANIES AND SERVICE OFFERINGS


• BellSouth^® Security Systems from Protection One
• Computerized Monitoring Services (CMS)
• Network Multifamily
• Powercall^®
• Westec (Comsec of Narragansett)
• AlwaysP1SM
• DynaWatch^®

From time to time we may e-mail you with special offers or announcements from Protection One or our partners or affiliates. We do not make your e-mail address available to unaffiliated companies for general marketing purposes.

Cookies, in the on-line world, are small pieces of data sent to your computer's hard drive that enable the automatic recall of specific information when visiting the Protection One website. Our site uses cookies to aid navigation and permit certain functionality throughout the site. Please be assured that cookies do not: allow the transmission of a virus to your computer, make it possible to track browsing habits on the Internet, or give anyone access to information stored on your computer.

You may disable cookies on your browser if you do not want us to place a cookie on your hard drive. Please check with your browser provider's instructions on how to disable cookies. Please note that disabling cookies may affect your ability to use or navigate our website.

It is important that you take reasonable precautions to protect your password to our website from being used without your permission. You also should not give your alarm account information or alarm system password to others or write it down and leave it in a conspicuous place. We may need to contact you and request your alarm system password should your alarm system send a signal to our monitoring center, or in order to provide you other services. We will always identify ourselves when we make such calls.

We reserve the right to change this policy from time to time to comply with changes in the law, government and corporate policy, and technology developments. We will post a banner notice on our website home page for several days whenever a material change has been made. We encourage you to check here periodically to ensure that you are aware of any changes to this policy. Please note that nothing contained in this Privacy Policy is intended to modify the terms of your alarm service agreement with us.

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